Account & Billing

What forms of payment do you accept?

We accept most payment cards including credit, debit, pre-paid. If you have any problems, please just get in touch at or 0800 328 1886

Is postage included?

Yes, P&P is free.

Do you have gift cards?

Not at the moment, but we’d like to offer this in the future.

How do I change address / contact info / payment details ?

You can simply log into your account and edit these

Forgotten password – what do I do?

Please just log in to your account and follow the directions for a forgotten password

What happens to my personal information? (Privacy & Cookies Policy)

We’re committed to protecting your personal information. You can view our privacy and cookies policy here

Where can I give feedback?

We’ll send you a survey to fill in after you buy something, or you can contact our customer service team at or on 0800 328 1886

How to get in touch?

You can contact our customer service team at or on 0800 328 1886

Can I unsubscribe from your mailing list?

Yes, you can unsubscribe at any time by clicking the link in any of the emails we send you.

When does your customer services team work?

They keep regular office hours – Monday to Friday, 08:30am-5:30pm.

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